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Regions Part of an Industry Rethink of the Bank Branch
Regions' concept branch in its downtown headquarters features universal bankers, where customers can receive multiple services from the same person.
Banking, like virtually everything, has been changed by technology over the last generation. With many people banking with their mobile phones or online, financial institutions are thinking about their brick-and-mortar locations differently. We hear about one specific example from the branch in Regions’ downtown Birmingham headquarters in this week’s Magic City Marketplace.
Birmingham is big business and small. But whatever the size of the operation, the marketplace is connected by people who have to grapple with numbers and projections and spin. We try and slice through the psychobabble that can be business news with a weekly discussion of who's up and who's down, why the market reacts a certain way or what a business closing or opening means to you.